Last Updated: February 17th, 2021

At Mentorhack (“Mentorhack”, “we”, “us”) we consider the privacy of the visitors to our website www.mentorhack.com (the “Site”), and the security of their personal information, to be extremely important. This Privacy Policy document describes, in detail, the types of personal information we collect and record on the Site, and how we use and disclose personal information. As used in this Privacy Policy, “personal information” means any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or, where applicable, a household. This Privacy Policy applies only to personal information collected on the Site and personal information collected relating to our Customers (as defined below). This Privacy Policy does not apply to any information collected offline or via channels other than this Site or in connection with providing our Services (as defined below)..

I. COLLECTING INFORMATION

HOW WE COLLECT PERSONAL INFORMATION:

What personal information we collect depends largely on the interaction that takes place between you and Mentorhack, most of which can be categorized under the following:

Using the Site: When you use the Site, we collect certain information, as described in more detail below that may, alone or in combination with other information, constitute personal information.

Types of Personal Information:

(i) Mentorhack Customers (“Customers”): Name, address, company name, identification, publicly available social media profile information, e-mail, IT information (IP addresses, usage data, cookie data, browser data); financial information (credit card details, account details, payment information). We use a third-party service provider to process your credit card transactions. These third parties are governed by their own agreements.

(ii) Purchasing a subscription. When you sign up for any Subscription for the courses, we collect information to process your payment and create your customer account. This information includes name, email address, physical address, telephone number, and company name where applicable. We retain the last four digits of your credit card to allow you to identify the card used for future purchases. We use a third-party service provider to process your credit card transactions. These third parties are governed by their own agreements.

(iii) Customer-generated content. Our products and services often give you the option to provide feedback, such as suggestions, compliments or problems encountered. We invite you to provide such feedback as well as to participate with comments on our blog and community page. If you choose to post a comment, your user name, city, and any other information that you choose to post will be visible to the public. We are not responsible for the privacy of any information that you choose to post to the Site, including in our blogs, or for the accuracy of any information contained in those postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law or your personal privacy.

(iv) Information collected automatically. Our servers may automatically record certain information about how you use our Site (we refer to this information as “Log Data“), including both Customers and casual visitors. Log Data may include information such as a user’s Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, and other statistics. Mentorhack and our partners may use various technologies to collect and store information when you use our Site, and this may include using cookies and similar tracking technologies on our Site, such as pixels and web beacons. Users can control the use of cookies at the individual browser level. Alone or in combination with other information, log files and information collected by means of cookies may constitute personal information.

(v) Sensitive personal information. Subject to the following paragraph, we ask that you not send or disclose to us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Site or otherwise.

If you send or disclose any sensitive personal information to us (such as when you submit Customer-generated content to the Site), you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not provide it. You may use your data protection rights to object to or restrict processing of this sensitive personal information, or to delete such information, as detailed below under the heading “Your Data Protection Rights & Choices.”

II. PURPOSE OF DATA COLLECTION

For Site operations (i) To operate, maintain, administer and improve the Site; (ii) to manage and communicate with you regarding your account, if you have one, including by sending you announcements, technical notices, updates, security alerts, and support and administrative messages; (iii) to process payments you make; (iv) to better understand your needs and interests, and personalize your experience with the Site; (v) to send you information about the Site by email (vi) to respond to your Site-related requests, questions and feedback.

To communicate with you. If you request information from us, register for any courses or participate in our surveys, promotions or events, we may send you Mentorhack-related marketing communications if permitted by law but will provide you with the ability to opt out.

Administration and analysis: We use automatically collected information to administer the Service and the Site and we analyze (and may engage third parties to analyze) this information to improve and enhance the Site and the Services by expanding their features and functionality and tailoring it to our Users’ needs and preferences.

To analyze trends, administer the Site, track users’ movements around the Site, serve targeted advertisements, and gather demographic information about our user base as a whole.

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

With your consent. We may use or share your personal information with your consent, such as when you consent to let us post your testimonials or endorsements on our Site, you instruct us to take a specific action with respect to your personal information or you opt into third party marketing communications.

To create de-identified data for analytics. We may de-identify personal information. We de-identify personal information by excluding information that makes the data personally identifiable to you, and use that de-identified data for our lawful business purposes.

For compliance, fraud prevention and safety. We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern the Site; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

III. HOW WE SHARE YOUR PERSONAL INFORMATION

We do not share or sell the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We disclose personal information to third parties under the following circumstances:

• • Service Providers. We may employ third party companies and individuals to administer and provide the Services on our behalf (such as bill and credit card payment processing, customer support, hosting, email delivery and database management services). These third parties are permitted to use personal information about you only to perform these tasks only for lawful business purposes in accordance with the terms of the agreement(s) we have in place with such service providers and for no other purpose.

• • Professional Advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

• • Business Transfers. As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, personal information may be part of the transferred assets. You acknowledge and agree that any successor to or acquirer of Mentorhack (or its assets) will continue to have the right to use your personal information and other information in accordance with the terms of this Privacy Policy. Further, Mentorhack may also disclose aggregated personal information in order to describe our Services to prospective acquirers or business partners.

• Compliance with Laws and Law Enforcement; Protection and Safety. Mentorhack may disclose information about you to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern the Services; (d) protect our rights, privacy, safety or property, and/or that of you or others; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

IV. YOUR DATA PROTECTION RIGHTS & CHOICES

You have the following rights:

• • If you wish to access your personal information that Mentorhack collects, you can do so at any time by contacting us using the contact details provided under “How to Contact Us” heading below.

• • Mentorhack account holders may review, update, correct or delete the personal information in their registration profile by logging into their account. Mentorhack account holders may also contact us to accomplish the foregoing or if you have additional requests or questions.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

V. RETENTION OF INFORMATION

We will retain personal information we process on behalf of our Customers for as long as needed to provide our Services or for an indefinite time to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements. If required by law, we will delete personal information by erasing it from our database.

VI. DATA TRANSFERS

Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. By accepting the terms of this Privacy Policy, you acknowledge, agree and consent to (1) the transfer to and processing of personal information on servers located outside of the country where you reside and (2) our collection and use of your personal information as described herein and in accordance with the data protection laws of the countries in which have facilities or in which we engage service providers, which may be different and may be less protective than those in your country.

VII. SECURITY

Notice of Breach of Security

If a security breach causes an unauthorized intrusion into our system that materially affects you, then Mentorhack will notify you as soon as possible and later report the action we took in response.

Safeguarding Your Information

We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the personal information. Despite these efforts to store personal information collected on and through the Site and otherwise by us in a secure operating environment that is not available to the public, we cannot guarantee the security of personal information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of personal information, we cannot guarantee that our security measures will prevent third-parties such as so-called hackers from illegally obtaining access to personal information. We do not warrant or represent that personal information about you will be protected against, loss, misuse, or alteration by third parties.

Our credit card processing vendor uses security measures to protect your information both during the transaction and after it is complete. If you have any questions about the security of your Personal Information, you may contact us by email at [email protected] with the subject line “questions about privacy policy”.

CHANGES TO OUR PRIVACY POLICY

Changes to this Privacy Policy will be made when required in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.

You can see when this Privacy Policy was last updated by checking the “Last Updated” date displayed at the top of this Privacy Policy. The new Privacy Policy will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.

HOW TO CONTACT US

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at [email protected] with the subject line “questions about privacy policy”.